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  • Customers like
    • Friendly service1
  • Customers don't like
    • Lying about repairs2
    • Disrespectful behavior2
    • Customer service1

  • Jun 30
  • Service Centers and Customer Services
  • Livonia, Michigan
  • Tire Rotation
  • 2
  • 2
  • 11
  • REVIEW RATING 4/5

Hello my name is larry woods I went into the middle belle tire today for an simple oil change and tire rotation and balance simple request Paul said about an hour mind you I got there at 8:45 am on June 30 2015 Paul said I was done around 9:45 so took an hour I said thanks and drove only to find out the technician didn't put enough oil in my truck causing all kinds of problems I got as as the... Read more

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  • Jun 13
  • Service Centers and Customer Services
  • Westland, Michigan
  • Wheel Alignment
  • 1
  • 1
  • 45
  • REVIEW RATING 5/5

I purchased new tires in 11/2014. Belle Tire recommended I replace the passenger side control arm/ball joint and upper/lower tie rod ends. They did a 4 wheel alignment. Cost about $550 above and beyond cost of tires. Today I had them rotate tires. The front tires had worn on inside and radials were poking through the tire. They said it is unsafe to rotate and recommended I replace. I... Read more

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  • May 15
  • Service Centers and Customer Services
  • Detroit, Michigan
  • Brakes Repair
  • 1
  • 1
  • 37
  • REVIEW RATING 3/5

I went in at 10:00am to have my brakes bleed. He told me it would take an hour before he could get to it. I waited 2 hrs and watched several cars come after me and went in for service. I asked how much longer and with a smerk he told me i was next if i wanted my keys back as hhe was still smerking. I took my keys and went to midas. I guess the $70. Wasn't enough money for them. Hey my time... Read more

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  • May 15
  • Service Centers and Customer Services
  • Hillsborough Township, New Jersey
  • Staff
  • 1
  • 1
  • 31
  • REVIEW RATING 3/5

Extremely rude phone skills. Instead of listening to what the problem is, the kept cutting me off on my third or fourth word of a sentence to tell me what their issue is. Why don't you wait to hear what the job is before you come up with your excuse not to do your job. A fellow in Ann Arbor named Sean is the worst customer service person I have ever spoken to, and I make these types of calls a... Read more

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Whent to belle tire in grand blanc mich they do not go good for warrentys manager is very disrespectful would not trust the grand blanc store to look at my car again Add comment

  • May 01
  • Service Centers and Customer Services
  • Garden City, Michigan
  • Tire Replacement
  • 1
  • 1
  • 53
  • REVIEW RATING 4/5

I went to the Garden City Belle Tire store, after hitting a pot-hole and doing A LOT of damage to my tire, wheel & car in general. They replaced the rim for $80 and the tire for $40. (even though I bought the tire from them and it should have still been under warranty.) I had the brakes done about a week after that and everything was fine. Until about 4 days ago, the car starting making a... Read more

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I am still pissed that guy from Fenton I understand the more the manager sell the more he makes But what kind of a tire store Whont sell you two tires if you want them I even called kanrock tire and they had no issue with it I built a lot of Bell tire stores And even done work on the owners houses And I can't buy two tires after a front in alignment is bullshit Add comment

Went to Bell tire in Fenton for a front end alignment I used to build bell tire stores or Jim kabana I help build the fenton store I just put $1000 Dollars in my front end Needed two new tires for my front because I Couldn't afford all for They would not sell me two new tires Walk next-door to discount they had no issue Discount tire forever now Add comment

  • Apr 25
  • Service Centers and Customer Services
  • Ann Arbor, Michigan
  • Tire Storage
  • 1
  • 1
  • 18
  • REVIEW RATING 4/5

How ca. n Belle Tire justify in any way to have a 25% increase for tire storage. You are told after you pay for getting your tires out of storage. Paying $79 for remounting your old tires then you have $100 for restorage. Didn't find out why the bill was $179 until I got home and looked at the reciept. Answer was Belle Tire built another building to store tires in the future. There is no... Read more

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Had a flat tire. Went to belle tire as that is where we have always gone for tires. They found a nail. Refused to fix it because my tire was too old. My option was to buy a new tire or take his advice and go to wallmart for a patch kit. I took my tire to hiway tire in Brighton instead they fixed it for10bucks in10 min.I will never go to belle tire again! Add comment

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