Belle Tire - Not needed repairs
Had new tires installed on my 2005 dodgeram. I was told they could not do an alignment because upper and lower ball joints and brakes and shocks needed to be replaced.
I was given an estimate of $1940.05 for the repairs. I took my truck to another mechanic and found the upper ball joints were bad. I knew the brakes were going and i had him check everything else.Had all the repairs completed and had the gear lube in the differantials and trans fluid changed. Bill was $912.
Took the truck back to Belle to get the alignment done and was told they couldn't because the tie rod ends were now bad. Given an estimate for $360.They did not mention tie rod ends in first estimate. Took my truck to another place to have it aligned and was charged $30 for the alignment and everything was fine.
I have been a regular customer at Belle Tire for over 25 years. I will never go back.
Reason of review: Pricing issue.
Location: Roseville, Michigan
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Comments
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Belle store manager sent me an email requesting me to come back in to review what they said was wrong with my truck. The repairs have already been completed and there is nothing wrong with the truck.
They should have tried to prove what they said was wrong first.
I have heard of others who have had similar situations from this store. Beware.
Hello,
Thank you for bringing your store experiences to our attention. We would like to look into this matter for further review.
Please email us at customerservice@***.com with more details of your store visit and account information. We look forward to reviewing and following up with you.
Thank you.
-Alison @ Belle Tire
I am on vacation now and will send you everything when I get back. Thanks