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Took my van in for a tune up. I was told they would change the spark plugs and cables and new air filter.

They said it would cost $215.00. Two hours later they called and said they broke the spark plug off in the head. Now they have to remove the head send out to a machine shop. Will cost hundred's of dollars.

I told them absolutely not.

They have been trying to get the plug out for the last 3 day's unsuccessfully. Now I'm a vehicle and I have to tow it somewhere else to be repaired and it will cost over $1000.

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So, why would you pay $1000 when they wanted to fix it for less?

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