Belle Tire
Reviews and Complaints
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Verified Reviewer
Tire Refund
I bought a tire online but I didnt need it since I had a slow leak so I need a refund for my purchase. I bought it online and not in store.
Preferred solution: Full refund
Terre Haute, Indiana
I need a representative to contact me at 765-592-**** ASAP
I have a service issue with my truck, and I need to speak with someone, I had taken my truck in for tires and oil change, they didnt tighten my oil filter and I developed a leak and then a really bad leak before I realized it was my truck that was leaking, now I have a slight knocking noise when I start it in the morning
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Verified Reviewer |
Coldwater, Michigan
Poor service
I made an appointment for alignment my car did not get in on time it was over a hour later and the alignment was not done right my car still pulled to the right plus the manger told me appointment don't matter it is first come first serve. So why make an appointment.
This is the Coldwater belle tire. Poor service
User's recommendation: Don't go there
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Reimbursement
Hello, I purchased tires from a Belle location in Chicago, IL. I relocated to Texas in August. I was told to contact you regarding reimbursements for any maintenance or replacements for the tires since they are still under warranty.
Please provide clarity on the process!
Preferred solution: Inquired about Reimbursements because I relocated to a state that doesn’t have Belle Tire stores.
User's recommendation: Don’t call! Email them and they will respond.
Grand Rapids, Michigan
Can't get service
I bought 8 tires this year, from them, for both my vehicles. One got a nail, dropped it off at 8:30 and probably won't get done today, they close at 6.
Indianapolis, Indiana
Bought New tires Michelin with a so called rebate after several attempts never got rebate $70 for a purchase of over $1300 they first declined rebate then accepted then a month later denied again.aft
Scam on the rebate it is sad you have to work so hard to receive your rebate $70 for a$1300 purchase
User's recommendation: Don’t fall for rebate scam
Oklahoma City, Oklahoma
Accounts payable
Need to be contacted for an account payable. Invoice is for enterprise rent a car for mark vangessel and Nicholas karlis
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Pissed!!
I was at Belle tire at 7:55 this morning to get a oil change and tires rotated. Was told they would try.
As I waited for a hour and a half nothing. A guy came in and only sat about 15 minutes and they took his truck right away after him being told it would take about 2 hours. This tire place as gone to h*** . All the employees did was walk around with their coffee and eating food.
Bathroom was discussing and dirty. Been going there for years and have never been treated badly.
Beware of the Harvey St. In Muskegon, Mi
User's recommendation: Beware of *** employees!!!
Riverside, California
Belle Tire does not even go by no Appointment at all very sad business of the one on Gull Road in kalamazoo, mi
I set up a wheel alignment for my truck online for 4PM on 10/31/2023 and I am still waiting and my truck is still sitting outside and I am very mad *** ***
User's recommendation: No because they don't go by the Appointment times at all they are behind
Plainwell, Michigan
Compaint
I called to talk to corporate for a resolution to my issue. I was on hold for 15 or 20 min the was told to leave a message all costumer reps r busy. Then disconnect
- Just want ur upsale an money
Preferred solution: Refund an repairs for damaged parts on my vehicle.
User's recommendation: Waste of time an energry
Commerce Township, Michigan
Lack of communication. Came in, was told it was going back
Was told when I came in the tires were be changed soon as it was going back immediately. Then an appointment came in and apparently they didn't take it right then.
They could have let me know. Instead I sit here 2 hours only to find out when I walked up to the counter it hasn't been started. I didn't know they would not update at all.
Really ticked off and a long time customer. May have to rethink that.
User's recommendation: Make sure you keep checking with them. They won't tell you anything.
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Verified Reviewer
Way over charged for oil change
Tireman Bowling Green, Ohio now Belle Tire. I had my oil changed at Tireman 3000 miles ago for $60.32 on my 2019 chevrolet Silverado 6 cylinder 5qt system dexos synthetic oil.
I called to make an appointment for an oil change thinking it was Tiremthat an. The person on the phone didn't tell me Tireman was bought out by Belle Tire. Everyone had Tireman uniforms on and I still assumed that it was still Tireman until I got my bill. The price was $93.21 for the same vehicle.
The girl that worked there said it was because they changed for the extra quart of oil. Since when does a quart of oil cost 30 bucks. More like $4.50. She should have told me that the company wasn't Tireman anymore and quote me the price.
$30.00 more, that's highway robbery. I called four places in Bowling Green the next day and they were from $65 to $75 for my Silverado. She should have told me the information I stated.
I talked to the manager yesterday and he said that he couldn't do anything about it. I guess you lost a customer who has been going to Tireman for 25 plus years for service.
Thanks alot, Tom
- Disrespectful horrible service
Preferred solution: Price reduction
User's recommendation: Poor in store customer service. Erin the store manager in Bowling Green, Ohio said he would email corporate headquarters about 30 dollars more for an oil change. Erin took my phone number and said he would call me. It has been over a week and Erin has not yet called me. Stay away from Belle Tire ( Tireman) in Bowling Green, Ohio.
Detroit, Michigan
Customer service
In flint was at door 7:45 for tire rotation. The promised time was 10:00.
Three people in front of me. A young girl came in 15 minutes later as a walk-in. After sitting there 20 minutes she asked how long. The guy at desk said Ill see what I can do!
The put her in front of me! RIDICULOUS.
His name is Rob
He also told someone on phone, first come for service. NOT!
User's recommendation: BE A YOUNG GIRL
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Verified Reviewer |
River Grove, Illinois
Flat tire
Since I was a previous customer, Belle fixed my flat for free. Unfortunately, it failed at about mile 8 and deflated entirely again.
When I was fixing the flat, I noticed that Belle got oil all over the passenger side of the car with splotches from headlight to tail light. Also, two of my acorn lug nuts were missing and replaced with beat up standard ones. In addition, the center finishing cap to my tire was missing on the spare. The only reason why I'm giving this company one star is because I can't give them none.
I'll be taking my business elsewhere, as will my father, even if that means paying more. My car is now, essentially, in an inferior condition than it was before I brought it to Belle.
User's recommendation: go somewhere else
Terrible service
After waiting 40 minutes after our scheduled time, I asked how long we would have to wait for a tire change. I was told wed be next, was waiting for a rack to own up.
So another 20 minutes later, after being avoided by the manager, I asked again. He said the same. I looked at the only rack being used, all 4 wheels off and no one working in the vehicle, and asked any idea how long? He replied When we finish up with that vehicle.
If you dont want to wait, you can have your keys back. I asked why we werent told there would be a wait when we first arrived. We were the ONLY customer in the store. He said Youre *** to the wrong person.
If you cant wait, Ill get your keys and you can leave. I left, and drove another hour away to Traverse City Belle Tire. That store is great in every way. Although 2hour drive from home, I will never go to Gaylord Belle Tire again.
With their mechanics walking around looking lost, their manager / service writer only interested in the how many snacks he could eat, it appeared no one local wanted to be there either. Avoid Gaylord Belle Tire , please!!
Preferred solution: Apology
User's recommendation: Don’t go to Gaylord, drive toTraverse City
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