I called in to check their price on a certain tire, they were cheaper at Discount Tires right next door, but I wanted to deal with a professional operation, ( we have 6 cars in our family and this was the first time at Belle Tire. They needed to order the tires by 11am and I had to set an appointment to have them installed.
so 4:00 the same day. There was one other person in the waiting room, I waited 1 hour and 45 minutes to get the tires put on my car ( I was quoted an hour). When they were writing up the order I told them to check the back passenger side tire for a slow leak. They forgot!
They don't give a *** about their customers, they didn't give me a report on my other tires. Just took my money, I spent $302 on two tires I don't think I needed anyways. I will never go back , nor will my wife and kids.
They say have a bad experience and your customers will tell 10 other people about it, I will make a commitment to tell 25 and have my family do the same. *** Belle Tire, I would love to throw a tire through your front window like in your commercial.
Product or Service Mentioned: Belle Tire Repair.
Reason of review: Poor customer service.
Monetary Loss: $303.
Preferred solution: Price reduction.